Shipping & Returns

Orders placed by 9AM are processed same day and shipped same day.  Packages are shipped via UPS and USPS only.

Return/Refund Policy

Returns of Genesis Today Products are accepted up to 30 days from day of purchase, opened and unopened.

Customers are responsible for full, round-trip shipping charges in cases of return, except when return was caused by an error on our part.

Damaged Packages
Damaged packages must be reported immediately by calling us at (804) 385-6265. A valid phone number must be provided for call back and further contact. For insurance claim purposes, you must keep the damaged package for inspection. Upon inspection, damaged package must be returned to us for verification, either via UPS or USPS. Replacement items will be shipped upon receipt of damaged merchandise. Claims and replacements will not be honored on discarded and uninspected packages.

Warning About Chargebacks
While we try to solve potential problems with orders such as lost packages, backorders and delays, we understand we cannot satisfy some customers. In case of dissatisfaction with our way of handling individual situations, we will be glad to offer a FULL REFUND for unfulfilled orders or for returned merchandise. However, because fraudulent chargebacks are on the rise, WE WILL PROSECUTE fraudulent chargebacks to the full extent of the law. We consider chargebacks as fraudulent when the customer keeps both the merchandise and the money and all attempts to resolve the issue have been unsuccessful. Prosecution includes a lawsuit in court, placing the name of “chargebackers” on Chargeback Protection databases available to online merchants, selling accounts to collection agencies as well as filing a report with the ICC, the Internet Crime Center. The ICC is a partner with the FBI in investigating white collar crimes. Therefore we kindly ask, please, work directly with us when trying to solve any problems with your order.

Please, contact us directly at (804) 385-6265 or via the Contact Us Page if you have any questions or encountered a problem with your order.  We will do our best to solve problems immediately.

Thank you for your business and we wish you a happy and healthy day!

Your friends at Good for You Juices
A Better Way of Life!